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Conditions

Terms of Service

1. Scope

The following terms and conditions apply to all orders via our online shop.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with Kochtail (owner: Joseph Diliberto ).

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.

3. Contract language, contract text storage
The language available for the conclusion of the contract is German.

The contract text is not stored by us.

4. Terms of Delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

In principle, you have the option of collection from Kochtail (owner: Joseph Diliberto ), Invalidenstrasse 150, 10115 Berlin , Germany during the following business hours: Monday - Friday: 11 a.m. - 7 p.m., Saturday 11 a.m. - 6 p.m. except on public holidays. Please inform us at least two working days before you pick it up so that we can have the goods ready from our warehouse. You can also pay here with Girocard and PIN.

We do not deliver to packing stations.

5. Payment

The following payment methods are generally available in our shop:

Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

PayPal, PayPal Express
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

Furthermore, the following payment methods are possible via the Shopify Payments Service:

Credit card (VISA, American Express; MasterCard)
If you choose the credit card payment method, you send us your credit card details when ordering.
If the credit card company legitimizes you as the legitimate cardholder, we will request the latter to initiate the payment transaction. The payment transaction is automatically carried out and debited by the credit card company.

Purchase on account (Klarna Pay Later)
When purchasing on account, you will receive an invoice from Klarna that is due 30 days after purchase. The payment is made directly to the Klarna service provider. You will receive the goods immediately and thus before the invoice is due.

Instant bank transfer
After submitting the When you place your order, you will be forwarded directly to the SOFORT Banking website. In order to be able to use this service, you need an online banking account with a PIN/TAN procedure that has been activated for participation in SOFORT. In the further course you have to verify yourself accordingly and confirm the payment order to us. The payment transaction will be carried out immediately afterwards by SOFORT transfer and your account will be debited.

6. Retention of Title

The goods remain our property until full payment.

7. Damage in transit

If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

8. Warranty and Guarantees

Unless otherwise expressly agreed below, the statutory right to liability for defects shall apply.
In the case of used items, the limitation period for claims for defects is one year from delivery of the goods.
The above restrictions and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health,
  • in the case of intentional or grossly negligent breach of duty and fraudulent intent,
  • in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed or
  • as far as the area of ​​application of the Product Liability Act is open.

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

9. Liability

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, limb or health,
  • in the event of intentional or grossly negligent breach of duty,
  • in the case of a promise of guarantee, if agreed, or
  • as far as the area of ​​application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected. For the rest, claims for damages are excluded.

10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here http://ec.europa.eu/consumers/odr/ .
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


General terms and conditions created with the Trusted Shops legal copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte .